Consumer Rights

CALIFORNIA CONSUMERS CLICK HERE FOR A SUMMARY OF YOUR STATE-SPECIFIC RIGHTS

NEVADA CONSUMERS CLICK HERE FOR A SUMMARY OF YOUR STATE-SPECIFIC RIGHTS

Information Collected

This policy applies to information we may collect through the following sources:

  • Directly from you.
  • Indirectly from you when you interact with our Site.
  • Information received about you from other sources, such as third parties from whom we obtain data.
  • Through email, text or other electronic messages between you and our Site.

Opt-Out from Webtrack’s Marketing Products: Webtrack gives consumers the opportunity to opt-out of our marketing products at no cost.

If you would like to opt out of our use of your information for such purposes that are considered a sale under California law, you may do so as outlined on the following page: Do Not Sell My Personal Information. You can also submit an opt-out request by calling toll-free at 1-623-223-1216. Please note that we do not knowingly sell the personal information of minors under 18 years of age without legally-required affirmative authorization.

Webtrack utilizes the Association of National Advertisers’ DMAChoice™ Mail, Telephone, and E-mail Preference files, as well as the various state registries and the Federal Trade Commission’s Do-Not-Call Registry in developing our marketing products.

Consumers registered with any of these organizations do not need to also opt out with Webtrack to prevent the use of their information for prospecting purposes. Consumers who wish to opt out of all Webtrack marketing information products may complete and submit an opt-out request form by clicking https://iq.webtrackiq.com/unsub/unsub.html

Except where otherwise required by law, Webtrack will also accept opt-outs from certain qualified third parties. To obtain a copy of Webtrack’s third-party qualification criteria, please e-mail support@webtrackiq.com

CALIFORNIA CONSUMER PRIVACY ACT RIGHTS

DISCLOSURE OF CONSUMER RIGHTS

The California Consumer Privacy Act (“CCPA” or the “Act”) confers new privacy rights for California consumers and imposes corresponding obligations subject to the Act. The rights conferred to consumers include the right to know: (1) the categories of personal information a business covered under the Act has collected about that consumer; (2) the categories of sources from which the personal information is collected; (3) the business or commercial purpose for collecting or selling the personal information; (4) the categories of third parties with whom the covered business shares personal information; (5) the specific pieces of personal information the covered business has collected about that consumer; and (6) with respect to businesses that sell the consumer's financial information, (a) the categories of personal information that the business sold about the consumer, (b) the categories of third parties to whom the personal information was sold, by category or categories of personal information for each category of third parties to whom the personal information was sold, and (c) the categories of personal information that the business disclosed about the consumer for a business purpose. The foregoing information must be provided to you with 45 days of receipt of a verifiable consumer request for said information.

Additional rights conferred to California consumers under the Act are: (1) the right to request that a covered business delete personal information collected from the consumer. Upon receipt of such a verifiable consumer request, the business must delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records. California consumers further have the right to opt-out of having their personal information sold and, upon receipt of such a request, a covered business shall be prohibited from selling that consumer’s personal information. For consumers who exercise their right to opt-out of the sale of their personal information, the business must refrain from selling personal information collected by the business about the consumer and respect the consumer’s decision to opt-out for at least 12 months before requesting that the consumer authorize the sale of the consumer’s personal information. Lastly, consumers have the right to non-discrimination in service and price when exercising privacy rights.

RIGHT TO KNOW/REQUEST FOR ACCESS TO PERSONAL INFORMATION

As a consumer under the CCPA, you have the right to request that Webtrack reveal what personal information we collect, use, and disclose about you. We call this your "right to know."

To take advantage of your right to know, you must submit a request by filling out a request on our online consumer portal found here.

You can also submit your request by mail or telephone. Our telephone number is 1-623-223-1216. Our mailing address is:

Webtrack LLC
3412 W. Cloud Rd.
Phoenix, AZ 85086

To respond to your right to know request, the CCPA permits Webtrack to verify your identity. We will do this by matching the personal information you supply us to the personal information we maintain about you. Given the sensitivity of some of the fraud detection and prevention data we have, we need to have a reasonably high degree of certainty you are the person you claim to be. This will require that you satisfactorily answer a series of authentication questions based on data we have about you. This may also require that you submit certain personal information for us to compare and match to data we have about you. If you call or mail us and request a consumer access report, an Webtrack associate will call you to administer an authentication test in which you will be required to answer certain questions to verify your identity.

Webtrack will delete the new information collected as part of the identity verification process as soon as practical after fulfilling your request.

If we are unable to satisfactorily verify your identity, we will be unable to fulfill your right to know request. In that case, please see the information below concerning Webtrack’s data collection, disclosure, maintenance, and sale practices.

TYPES OF PERSONAL INFORMATION Webtrack COLLECTS

Business and Commercial Purposes for which Personal Information is Collected: We collect personal information for our own business purposes, including internal research, internal operations, auditing, detecting security incidents, improving our services, quality control, and legal compliance. We also collect personal information for commercial purposes. Webtrack licenses the categories of personal information described below from the third-party sources categorized below in developing Webtrack’s marketing and advertising products as well as our fraud detection and prevention products as previously described. Webtrack licenses such data products to categories of third parties as described in the table below.

Categories of Personal Information Collected
  • Personal identifiers (e.g., name, alias, postal address, IP address, email address, account name, Social Security number, driver’s license number, passport number, state identification card number, or similar identifiers)
  • Personal Characteristics (e.g., characteristics of protected classifications under California and federal law like race and gender)
  • Personal Property or Buying Activity/Interest (e.g., commercial or transaction information)
  • Internet Activity (interest based on web site type, source URL)
  • Geo Location
  • Employment Information
  • Education Information
  • Inferences (e.g., inferences drawn to create a profile about a consumer reflecting the consumer’s preferences)
Categories of Sources from Which Personal Information Was Collected Marketing Products
Public Record and Publicly Available Information
Website Directories
Website Listings
Real Property Recorder Information
Assessor Information

Information from Other Data Brokers
Demographic Marketing Information
Surveys and Questionnaires
Summarized or Aggregated Purchase Information

Fraud Detection and Prevention Products
Public Record and Publicly Available Information
Assessor Information
Driver’s License Information (where allowed by law)
Motor Vehicle Information (where allowed by law)
Deceased Information
Other Suppression Information
Information from Other Data Brokers
Telephone Companies
Surveys and Questionnaires (with appropriate notice)
Consumer-Provided Contact Information
Identifying Information from Credit Bureaus (where permitted by law)
Categories of Third Parties to Which Personal Information is Licensed or Sold Agriculture, Forestry and Fishing (for example, farm cooperatives)
Automotive (for example, car manufacturers and dealerships)
Business Services/Agency (for example, data brokers)
Communications (for example, wireless carriers)
Construction (for example, real estate development companies)
Consumer Packaged Goods (for example, companies that sell personal and household products)
Education (e.g., colleges and universities)
Energy and Utilities (for example, electric and gas companies)
Entertainment (for example, movie and television studios and streaming services)
Financial Services (for example, banks and investment companies)
Government (for example, state and federal agencies and political parties and candidates)
Healthcare (for example, hospitals)
Insurance (for example, insurance carriers)
Manufacturing (for example, consumer product manufacturers)
Media and Publishing (for example, magazines, retail catalogs)
Non-Profit (for example, charitable organizations)
Real Estate (for example, real estate brokerage companies)
Retail (for example, department stores, hardware stores)
Services-Non Professional (for example, consulting firms)
Services-Professional (for example, advertising agencies and financial planners)
Sports (for example, professional sports teams)
Technology (for example, software and hardware providers, social media platforms)
Transportation (for example, railway companies, airlines, rental car companies)
Travel and Tourism (for example, cruise lines, hotels, online travel services)
Categories of Service Providers with Whom Personal Information is Disclosed for a Business Purpose Cloud computing and storage vendors,; security contractors,; consultants, analysis providers, marketing analytics platforms; programmatic advertising marketplaces/platforms; premium social publishers; measurement platforms; onboarding partners

Webtrack does not collect data directly from consumers for use in our data products. Please also note that Webtrack does not collect biometric information from consumers who are not Webtrack employees. Lastly, Webtrack does not collect sensory information such as voice, visual, thermal, olfactory, or similar sensory information.

DISCLOSURE AND SALE OF PERSONAL INFORMATION

During the last year, Webtrack has sold personal information it has collected to our third-party clients for their business and commercial purposes. More specifically, Webtrack licenses personal information to our clients for the purpose of enabling marketing and advertising campaigns. We also license personal information for the purpose of identity verification and fraud detection and prevention. Webtrack does not sell personal information to individual consumers.

During the last year, Webtrack has disclosed personal information to service providers (e.g., cloud computing and storage vendors; security contractors, consultants and analysis providers), for Webtrack’s own operational business purposes.

Webtrack does not knowingly sell personal information about consumers younger than 18 for the purpose of marketing or advertising directly to the minor. Webtrack does use personal information from minors younger than 18 to suppress matching records from marketing lists and to facilitate identity verification and fraud prevention.

RIGHT TO DELETE PERSONAL INFORMATION

Pursuant to the CCPA, California consumers have a right to request deletion of personal information about them that Webtrack has collected or maintained.

To take advantage of your right to delete, you need to submit a request by filing out a request on our online consumer portal, which is found here.

You can also submit your request by mail or telephone. Our telephone number is 1-623-223-1216. Our mailing address is:

Webtrack LLC
3412 W. Cloud Rd.
Phoenix, AZ 85086

To respond to your right to delete request, the CCPA permits Webtrack to verify your identity. We will do this by matching the personal information you supply us to the personal information we maintain about you. Given the sensitivity of some of the fraud detection and prevention data we have, we need to have a reasonably high degree of certainty you are the person you claim to be. This will require that you satisfactorily answer a series of authentication questions based on data we have about you. This may also require that you submit certain personal information for us to compare and match to data we have about you. If you call or mail us and request deletion of personal information, an Webtrack associate will call you to administer an authentication test in which you will be required to answer certain questions to verify your identity.

Webtrack will delete the new information collected as part of the identity verification process as soon as practical after fulfilling your request.

If we are unable to satisfactorily verify your identity, we will either request additional information as permitted by the CCPA or provide a limited response (for example, by providing a report with categories of personal information rather than specific pieces of information). Even assuming a verifiable request, Webtrack will retain certain personal information in our data products as necessary to comply with a legal obligation (including ensuring the deletion request is honored and CCPA record-keeping obligations), detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for the activity. In such cases, Webtrack will retain only the minimum amount of information that does not qualify for a statutory or regulatory exception, and only use the remaining data for the purposes provided by the statutory or regulatory exception.

RIGHT TO OPT OUT

California consumers have a right to opt out from Webtrack disclosing their personal information for marketing purposes by Webtrack.

To take advantage of your right to opt out, you need to submit a request by filing out a request here.

You can also submit your request by mail or telephone. Our telephone number is 1-623-223-1216. Our mailing address is:

Webtrack LLC
3412 W. Cloud Rd.
Phoenix, AZ 85086

RIGHT TO NON-DISCRIMINATION

The CCPA protects consumers who exercise their rights from discrimination. Webtrack will not discriminate against consumers who request access to California personal information about them, request deletion, or request that Webtrack opt them out of future disclosures.

RIGHT TO USE AUTHORIZED AGENTS TO EXERCISE RIGHTS

The CCPA allows California consumers to use authorized agents to submit requests to Webtrack on their behalf. Webtrack requires that the authorized agent verify its identity and provide written authorization from the consumer to act on the consumer’s behalf. If the agent is a business, it must also be registered with the secretary of state of the authorized agent’s state of incorporation and provide proof of such registration.

In the case of an authorized agent’s request for access to personal information, the resulting report will be delivered to the consumer directly. Prior to any release of the report to the consumer, Webtrack will require the consumer to complete the identity verification process described above to minimize the risk of unauthorized access to personal information and potential resulting harm.

HOW TO CONTACT US FOR MORE INFORMATION

If you have questions regarding your rights under CCPA or Webtrack’s data collection, use and disclosure practices, you may contact us by phone, mail, or email.

Our telephone number is 11-623-223-1216. Our email address is support@webtrackiq.com. Our mailing address is:

Webtrack LLC
3412 W. Cloud Rd.
Phoenix, AZ 85086

You may also contact the California attorney general. Please visit https://www.oag.ca.gov/, for more information.

STATISTICAL INFORMATION

The CCPA requires certain businesses to compile and disclose information regarding their compliance with the CCPA for the previous calendar year. Beginning in 2021, Webtrack will provide statistics on the following:

CCPA Reporting Requirements Metrics for Calendar Year ending December 31, 2020
Total Volume of Requests to Know Received To be updated 12/31/20
Number of Requests to Know Fulfilled To be updated 12/31/20
Number of Requests to Know Denied To be updated 12/31/20
Median Number of Days to Respond to Requests to Know To be updated 12/31/20
   
Total Volume of Requests to Delete Received To be updated 12/31/20
Number of Requests to Delete Fulfilled To be updated 12/31/20
Number of Requests to Delete Denied To be updated 12/31/20
Median Number of Days to Respond to Requests to Delete To be updated 12/31/20
   
Total Volume of Requests to Opt-Out Received To be updated 12/31/20
Number of Opt-Out Requests Fulfilled To be updated 12/31/20
Number of Opt-Out Requests Denied To be updated 12/31/20
Median Number of Days to Respond to Requests to Opt-Out To be updated 12/31/20

This CCPA Privacy Notice is effective May 20, 2020.

NEVADA CONSUMER PRIVACY ACT RIGHTS

The Nevada Privacy Act prohibits an operator of an Internet website or online service which collects certain information from consumers in Nevada from selling such information if so directed by the consumer. The following notices are hereby provided to Nevada consumers as required under the Act.

CATEGORIES OF COVERED INFORMATION Webtrack COLLECTS AND CATEGORIES OF THIRD PARTIES TO WHOM WT MAY SHARE SUCH INFORMATION

Business and Commercial Purposes for which Personal Information is Collected: We collect personal information for our own business purposes, including internal research, internal operations, auditing, detecting security incidents, improving our services, quality control, and legal compliance. We also collect personal information for commercial purposes. Webtrack licenses the categories of personal information described below from the third-party sources categorized below in developing Webtrack’s marketing and advertising products as well as our fraud detection and prevention products as previously described. Webtrack licenses such data products to categories of third parties as described in the table below.

Categories of Personal Information Collected
  • Personal identifiers (e.g., name, alias, postal address, IP address, email address, account name, Social Security number, driver’s license number, passport number, state identification card number, or similar identifiers)
  • Personal Characteristics (e.g., characteristics of protected classifications under California and federal law like race and gender)
  • Personal Property or Buying Activity/Interest (e.g., commercial or transaction information)
  • Internet Activity (interest based on web site type, source URL)
  • Geo Location
  • Employment Information
  • Education Information
  • Inferences (e.g., inferences drawn to create a profile about a consumer reflecting the consumer’s preferences)
Categories of Sources from Which Personal Information Was Collected Marketing Products
Public Record and Publicly Available Information
Website Directories
Website Listings
Real Property Recorder Information
Assessor Information

Information from Other Data Brokers
Demographic Marketing Information
Surveys and Questionnaires
Summarized or Aggregated Purchase Information

Fraud Detection and Prevention Products
Public Record and Publicly Available Information
Assessor Information
Driver’s License Information (where allowed by law)
Motor Vehicle Information (where allowed by law)
Deceased Information
Other Suppression Information

Information from Other Data Brokers
Telephone Companies
Surveys and Questionnaires (with appropriate notice)
Consumer-Provided Contact Information
Identifying Information from Credit Bureaus (where permitted by law)
Categories of Third Parties to Which Personal Information is Shared Agriculture, Forestry and Fishing (for example, farm cooperatives)
Automotive (for example, car manufacturers and dealerships)
Business Services/Agency (for example, data brokers)
Communications (for example, wireless carriers)
Construction (for example, real estate development companies)
Consumer Packaged Goods (for example, companies that sell personal and household products)
Education (e.g., colleges and universities)
Energy and Utilities (for example, electric and gas companies)
Entertainment (for example, movie and television studios and streaming services)
Financial Services (for example, banks and investment companies)
Government (for example, state and federal agencies and political parties and candidates)
Healthcare (for example, hospitals)
Insurance (for example, insurance carriers)
Manufacturing (for example, consumer product manufacturers)
Media and Publishing (for example, magazines, retail catalogs)
Non-Profit (for example, charitable organizations)
Real Estate (for example, real estate brokerage companies)
Retail (for example, department stores, hardware stores)
Services-Non Professional (for example, consulting firms)
Services-Professional (for example, advertising agencies and financial planners)
Sports (for example, professional sports teams)
Technology (for example, software and hardware providers, social media platforms)
Transportation (for example, railway companies, airlines, rental car companies)
Travel and Tourism (for example, cruise lines, hotels, online travel services)
Categories of Service Providers with Whom Personal Information is Disclosed for a Business Purpose Cloud computing and storage vendors,; security contractors,; consultants, analysis providers, marketing analytics platforms; programmatic advertising marketplaces/platforms; premium social publishers; measurement platforms; onboarding partners

PROCESS FOR REQUESTING A REVIEW OR MODIFICATION OF COVERED INFORMATION

To submit a request to review or request changes to any of your covered Information collected by WT, please send your request by mail or telephone. Our telephone number is 1-623-223-1216. Our mailing address is:

Webtrack LLC
3412 W. Cloud Rd.
Phoenix, AZ 85086

RIGHT TO OPT OUT

Nevada consumers have a right to opt out from selling any of their covered information.

To take advantage of your right to opt out, you need to submit a request by filing out a request here.

You can also submit your request by mail or telephone. Our telephone number is 1-623-223-1216. Our mailing address is:

Webtrack LLC
3412 W. Cloud Rd.
Phoenix, AZ 85086

PROCESS BY WHICH WT NOTIFIES CONSUMERS OF MATERIAL CHANGES TO THE NOTICE REQUIRED TO BE PAID UNDER THE NEVADA PRIVACY ACT

Any changes to any notifications to consumers required under the Act shall be made directly on this webpage.

DISCLSOURE: A THIRD PARTY MAY COLLECT COVERED INFORMATION ABOUT AN INDIVIDUAL CONSUMER'S ONLINE ACTIVITIES OVER TIME AND ACROSS DIFFERENT INTERNET WEBSITES OR ONLINE SERVICES WHEN THE CONSUMER USES WT'S WEBSITE.

This Nevada Privacy Notice is effective May 20, 2020.

Use of The Sites by Children
Our Sites are not intended for children under the age of thirteen (13). We ask that children not provide personal information through our Sites. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information from our records.